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Source code: github.com/nstrayer/cv.

Last updated on 2022-10-05.

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Ashley Stoller

Highly organized, team-oriented professional with a deep knowledge of insurance billing. Key strengths include: very strong computer skills, understanding of payor medical policy, and training in advanced statistical analysis.

Currently searching for a position that allows me to apply my insurance billing knowledge with my data analytics skills to contribute to a team working to improve and streamline the healthcare system.

Education

M.S., Program Evaluation and Data Analytics

Tempe, AZ

Arizona State University

2023 - 2021

  • Coursework focuses on process and impact analysis, as well as advanced statistical analysis
  • Anticipated graduation: October 2023

B.S., Psychology

Fullerton, CA

California State University, Fullerton

2018 - 2014

  • Developed knowledge of research design and methods and ignited my love of analytics

Selected Positions

Clinical Data Curator

Aliso Viejo, CA

Ambry Genetics

Current - 2021

  • Interpreted information found on genetic test requisition forms and medical records submitted with the requisition, and entered relevant information into a database.
  • Applied knowledge of payor medical necessity policies to contribute to a denial prevention initiative.
  • Managed weekly reporting for data entry related to clinical trials.
  • Maintained a high level of accuracy while meeting department quotas to ensure timely entry of information.

Billing Support Specialist

Aliso Viejo, CA

Ambry Genetics

2021 - 2020

  • Answered a high volume of phone calls and emails from patients and providers relating to insurance billing procedures and patient cost assistance.
  • Lead efficiency improvement initiatives during a transition to new software.
  • Generated, cleaned and distributed daily work list reports to team members.
  • Trained new team members and created new training materials.
  • Consistently ranked as a top performer on my team, maintained high metrics, and designated as a reliable subject matter expert for patient and insurance inquiries.

Office Administrator

Orange, CA

Fontaine Weatherproofing

2019 - 2018

  • Processed work orders and service requests while adhering to strict quality standards.
  • Built strong relationships with clients to secure repeat business.
  • Revamped file management by transitioning from paper records to Excel.
  • Managed daily schedules for roof site inspectors.

Front Office Manager (Temp)

Anaheim Hills, CA

Evolve Integrative Health

2018 - 2017

  • Verified patient insurance coverage, requested and followed up on prior authorizations, medical necessity reviews, and claims.
  • Maintained communications with attorneys and adjusters.
  • Ensured the lives of office plants by providing them with essential water infusions.

Patient Visit Coordinator - Volunteer

Irvine, CA

Vitas Healthcare

2018 - 2016

  • Coordinated scheduling for volunteers to visit hospice patients in their homes.
  • Prepared materials and provided administrative support for a team of 250 nurses
  • Designated as the official Printer Whisperer for the ancient printer in the office.