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Ashley Stoller
Highly organized, team-oriented professional with a deep knowledge of insurance billing. Key strengths include: very strong computer skills, understanding of payor medical policy, and training in advanced statistical analysis.
Currently searching for a position that allows me to apply my insurance billing knowledge with my data analytics skills to contribute to a team working to improve and streamline the healthcare system.
Education
M.S., Program Evaluation and Data Analytics
Tempe, AZ
Arizona State University
2023 - 2021
- Coursework focuses on process and impact analysis, as well as advanced statistical analysis
- Anticipated graduation: October 2023
B.S., Psychology
Fullerton, CA
California State University, Fullerton
2018 - 2014
- Developed knowledge of research design and methods and ignited my love of analytics
Selected Positions
Clinical Data Curator
Aliso Viejo, CA
Ambry Genetics
Current - 2021
- Interpreted information found on genetic test requisition forms and medical records submitted with the requisition, and entered relevant information into a database.
- Applied knowledge of payor medical necessity policies to contribute to a denial prevention initiative.
- Managed weekly reporting for data entry related to clinical trials.
- Maintained a high level of accuracy while meeting department quotas to ensure timely entry of information.
Billing Support Specialist
Aliso Viejo, CA
Ambry Genetics
2021 - 2020
- Answered a high volume of phone calls and emails from patients and providers relating to insurance billing procedures and patient cost assistance.
- Lead efficiency improvement initiatives during a transition to new software.
- Generated, cleaned and distributed daily work list reports to team members.
- Trained new team members and created new training materials.
- Consistently ranked as a top performer on my team, maintained high metrics, and designated as a reliable subject matter expert for patient and insurance inquiries.
Office Administrator
Orange, CA
Fontaine Weatherproofing
2019 - 2018
- Processed work orders and service requests while adhering to strict quality standards.
- Built strong relationships with clients to secure repeat business.
- Revamped file management by transitioning from paper records to Excel.
- Managed daily schedules for roof site inspectors.
Front Office Manager (Temp)
Anaheim Hills, CA
Evolve Integrative Health
2018 - 2017
- Verified patient insurance coverage, requested and followed up on prior authorizations, medical necessity reviews, and claims.
- Maintained communications with attorneys and adjusters.
- Ensured the lives of office plants by providing them with essential water infusions.
Patient Visit Coordinator - Volunteer
Irvine, CA
Vitas Healthcare
2018 - 2016
- Coordinated scheduling for volunteers to visit hospice patients in their homes.
- Prepared materials and provided administrative support for a team of 250 nurses
- Designated as the official Printer Whisperer for the ancient printer in the office.